Monday, January 7, 2008

EscapeAOL.com - Testimonials

EscapeAOL.com - How to Cancel My AOL Account, AOL Testimonials, AOL Sucks, AOL Customer Service, Internet Service Provider, ISP

It's funny that AOL was the main reason I had for starting this blog, but that I'm only now posting about them. I've had major issues with AOHell on 3 separate occasions not counting all the smaller problems that most every other complaint covers. They ruined 1 checking account, overdrew me on another one (that took me approximately 4-5 years to be able to get after they screwed the first one) and then after I contacted my bank's fraud department and had my bank demand return of the money that they weren't authorized to take in the first place, AOL, for whatever reason, reimbursed me twice and then a couple months later sent me an overdue balance letter demanding I owed them for the second reimbursement. I attempted to, calmly, explain that this was the banks mistake and not mine, therefore they needed to contact my bank to fix it and that I did not owe them anything. *Feel free to let me know you think I'm wrong on this one.

In the end, since the woman I spoke with insisted on throwing a different reason at me every time I proved her previous one was wrong, she actually had the audacity to not only talk over me, but to raise her voice at me I finally, YELLING into the phone, told her to make a note in my file that I would NOT be paying them dick and hung up. I have never heard from them since.

But back to the page at hand. I can relate to almost every complaint I read in one way or another. But one particular poster, by the name of Shane, just annoys the hell out of me. While there is nothing wrong with going to a complaint site and attempting to defend the person or, in this case, the company that is the issue, then you should at least learn how to spell and use punctuation before you go on a tirade about how all the complainers are stupid. Enough said.

Yes, I may misspell on occasion, but at least my messages are readable, Shane...

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